For Hostel Owners

Hostel Management Made Easy

Manage bookings, collect payments, and grow your hostel business - all from one powerful platform built for Ghana's accommodation market. Free to list. No middleman on payments.

Free to listOwn payment gatewayLive in 30 minNo tech skills needed
RooMates hostel management dashboard
How It Works

Live in 4 Simple Steps

From sign-up to accepting your first booking in under 30 minutes.

Step 01

Create Your Account

Sign up with your email, verify your identity, and add your hostel name and location.

Step 02

Add Rooms & Photos

Enter room types, set prices, upload photos, describe your amenities, and configure availability.

Step 03

Connect Payment Gateway

Link your Hubtel, Paystack, or bank merchant account - students pay directly into your account.

Step 04

Start Accepting Bookings

Your listing goes live. Students discover, book, and pay - you get notified instantly.

Your Dashboard

Everything in One Place

A complete command centre for your hostel - bookings, payments, rooms, residents, and analytics.

Booking Management

Approve, reject, or modify all incoming reservations in real time from a single dashboard.

Your Payment Gateway

Connect your Hubtel, Paystack, or bank gateway. Students pay through your merchant account - funds go directly to you.

Student Profiles

Access detailed student information, booking history, emergency contacts, and residency status for every resident.

Revenue Analytics

Track occupancy rates, monthly revenue, and booking trends with easy-to-read visual dashboards.

Room & Block Config

Set up different room types, blocks, gender rules, floor levels, and per-bed availability with ease.

Complaint Ticketing

Receive, track, and resolve student complaints through a structured workflow with status updates on both sides.

Payment System

Use Your Own Payment Gateway

RooMates connects to your existing merchant account - you keep full control of your funds and fees. No middleman, no extra cuts.

  • Hubtel

    Accept Mobile Money & card payments via your Hubtel merchant account

  • Paystack

    Link your Paystack account for card, bank, and mobile money payments

  • Custom Bank Gateway

    Integrate your own bank-issued payment gateway directly

1

Connect Your Gateway

Link your Hubtel, Paystack, or bank gateway in settings

2

Student Pays

Student pays through your own merchant account on the platform

3

Funds Go Direct

Money goes straight to your merchant account - RooMates never touches it

4

Instant Notification

You get notified and your dashboard updates in real time

RooMates analytics dashboard
Analytics & Reports

Know Exactly How Your Hostel Performs

Real-time visibility into revenue, occupancy, and booking behaviour. Understand what's working and where to improve.

Revenue Reports

Monthly revenue charts, payment breakdowns, and income forecasts - all exportable.

Occupancy Rates

Live occupancy percentage per block, room type, and semester - spot gaps instantly.

Booking Trends

Visual trends showing peak booking periods, popular room types, and seasonal patterns.

Student Insights

Understand your residents - universities, booking types, stay durations, and repeat rates.

Who Is RooMates For?

Whether you run one room or an entire campus, RooMates scales with you.

University Hostels

On-campus accommodation with semester-based booking cycles and large-scale room management.

Private Hostels

Off-campus operators who want maximum online visibility and a full digital operations suite.

Home Stay Operators

Individuals renting out rooms to students with flexible scheduling and pricing.

Organisations

Institutions that need to bulk-book multiple rooms for groups, events, or corporate stays.

Trusted by Owners Across Ghana

RooMates completely transformed how we manage bookings. We went from spreadsheets to a fully digital system in just two days.

Kwame Asante

Legacy Hall, Kumasi

The Mobile Money integration is a game changer. Our students pay instantly and we get notified right away.

Adwoa Mensah

Sunrise Hostel, Accra

We handle over 200 rooms and RooMates makes it effortless. The analytics dashboard alone is worth it.

Kofi Osei

UniStay, Cape Coast

Owner FAQs

Everything you need to know before listing your hostel.

Is RooMates free for hostel owners?

Yes. Listing your hostel on RooMates is completely free. There are no setup fees, no monthly subscriptions. You only pay standard payment gateway fees from your own provider (Hubtel or Paystack).

How do payments work? Does RooMates hold my money?

No. RooMates never holds your funds. Students pay directly into your own Hubtel or Paystack merchant account. We facilitate the connection - not the transaction.

How long does it take to get listed?

Most owners go live within 30 minutes. Create an account, add your rooms and photos, connect your payment gateway, and you're ready. Our team verifies new listings within 24 hours.

Can I manage multiple hostels from one account?

Yes. The owner dashboard supports multiple properties under a single account. Switch between hostels and manage everything from one place.

What booking types does RooMates support?

Semester stays, academic year bookings, short stays (days to weeks), and bulk bookings for organisations. You control which types your hostel accepts.

Do I need technical skills to use the platform?

Not at all. RooMates is designed for non-technical users. The dashboard is intuitive, and our support team is available via WhatsApp and phone to help you get started.

Ready to Grow?

Ready to Fill Your Rooms?

Join hundreds of hostel owners already growing their business with RooMates. It's free to list - no setup fees, no monthly charges.

Free to list · Own payment gateway · Live in 30 min · No tech skills needed